FAQ

Yes, we offer international shipping for our products. Please see our website for a full list of countries we serve and their corresponding shipping costs.

Why is the REAL FUTURE Inc brand known?

Real Future Inc. is renowned for its luxurious and fashionable clothing and accessories. We ensure that all our products are of impeccable quality and designed to combine comfort and style. Created for the modern clientele, our products offer a range of chic and timeless pieces.

Our return policy is simple and transparent. For customers in Benin, Togo, Ghana, Nigeria, and Ivory Coast, you have 72 hours from the delivery date to return the item in good condition for a refund or exchange. For international customers, you have 7 business days from the delivery date to make a return.

You will find a complete size guide on our website to help you choose the right size. Please refer to it for more information.

We accept various payment methods, including MTN MoMo, debit cards, bank transfers, cryptocurrencies, and secure online payments. Available payment methods will be displayed at checkout.

Yes, we are committed to sustainable development and implementing sustainable practices within our company. We exclusively use sustainable materials and processes for our production and are committed to reducing our carbon footprint.

To stay up-to-date on our new collections and promotions, sign up for our newsletter. You can also follow us on social media to stay informed about the latest news.

Our store is open seven days a week to serve you. We are open Monday to Saturday from 10am to 10pm and Sunday from noon to 10pm. We look forward to welcoming you soon!

At the house of At REAL FUTURE Inc., we understand that you may sometimes need to return an item. That's why we offer a 10-day return policy. If you purchased an item from us and are within 10 days of your purchase, you can request a refund or exchange. To process your return, the item must be in its original condition, unworn, and with all tags attached. You must also provide proof of purchase. Upon receiving your return, we will inspect it and notify you of its receipt. We will also inform you whether your refund request has been accepted or declined. If accepted, the refund will be processed within 7 business days, and a credit will be applied to your original payment method or credit card. Please note that return shipping costs are your responsibility and are non-refundable. We hope this information clarifies our return policy. For any questions or concerns, please feel free to contact us.

We offer our valued customers fast and efficient delivery services:

In Cotonou, Benin: Enjoy same-day delivery for all orders placed before 4pm.

Outside of Benin:  Please allow 3 to 4 business days for delivery to destinations in Nigeria, Togo, Ghana, Ivory Coast, and Mali.

International delivery:  For international orders outside of Benin, the delivery time can take up to 7 to 14 working days.

Please note that delivery times may vary due to unforeseen circumstances, customs procedures, or extreme weather conditions. We will provide you with a tracking number to keep you informed of the status of your shipment. For any questions or assistance, our customer service team is available.

We respect your privacy and are committed to protecting your personal data. Our privacy policy describes how we collect, use, and protect your data. Rest assured that all information you provide will be treated with the utmost confidentiality and used solely to enhance your shopping experience.

Our general terms and conditions govern the use of our website and the relationship between REAL FUTURE Inc and its clients. By accessing and using our website, you agree to comply with these terms and conditions, including those relating to intellectual property rights, product availability, and limitations of liability.

For a perfect fit, consult our size guide for detailed measurements. Also, discover our style tips and outfit ideas to effortlessly elevate your look.

Our products are 100% authentic and crafted with the utmost care. Each piece bears the signature of exceptional craftsmanship. REAL FUTURE Inc. Sustainable Development and Ethics: We are committed to sustainable practices and ethical sourcing. Our efforts focus on using environmentally friendly materials, responsible manufacturing, and adhering to fair labor standards.

Our customer service team is available to answer any questions and provide any assistance you may need. Please feel free to contact us by phone, email, or social media; we'd be happy to help.

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